Delete your account and data
Cre8 Cleaning · an app by OmniGen AI
Cre8 Cleaning is a private business tool. Accounts are created for authorised staff of the cleaning business that uses the app, and are deleted on request.
How to request deletion
- Send an email to mahessarsajjad@gmail.com from the email address you use to sign in to the app.
- Put Delete my Cre8 Cleaning account in the subject line.
- Say whether you want the whole account deleted, or only particular records removed.
Requests are answered within 30 days. We may confirm the request from the same email address before acting on it, to make sure nobody else can delete your account.
What is deleted
When an account is deleted, the following is removed permanently:
- The account itself and its sign in details
- The email address associated with it
- The device notification token used to send reminders
What may be kept
Records of cleans that have been completed — dates, hours worked and the amounts charged and paid — are kept by the business for up to six years, because UK law requires payroll and accounting records to be retained for that period. These records are held by the cleaning business as the employer, not for any purpose of our own, and are not used for anything else.
If you want those records removed as well, say so in your email and we will pass the request to the business that holds them.
Deleting only some data
You do not have to delete the whole account to have particular information removed. Name a specific record in your email — a property, a phone number, a set of hours — and only that will be deleted.
Questions
Any question about this, or about information held in the app, can go to mahessarsajjad@gmail.com. Our privacy policy explains what the app stores and why.